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Frequently Asked
What is our pet puzzle service?
We transform your favorite pet photos into custom puzzles, capturing your furry friend’s personality in a fun and interactive way.
How do I submit my pet’s photo?
Simply use our online upload tool from our product page before checkout. Follow the step-by-step photo guide to ensure your image meets our quality standards before submitting.
Can I preview my puzzle before production?
Yes. After uploading your photo, you’ll be provided with a preview from our artist. This allows you to confirm the image and make any necessary revisions before we begin production.
What is the production and delivery timeline?
Production times may vary, but most puzzles are completed and shipped within a few weeks. We’ll keep you updated every step of the way.
Do you offer any customization options?
Yes! In addition to the standard puzzle design, you can request personalized touches, such as custom text or design adjustments, when submitting your photo.
Can I order puzzles for more than one pet?
Absolutely. Whether you’d like to celebrate each pet individually or capture a group photo, we’re happy to create puzzles that showcase your beloved companions.
$2 Donation to the BC SPCA on every order!
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